Delivery notes
Who moves the box
Our retail partner does. When you buy through the buttons here, packing, carriers and timing are all handled in their store, and the exact options for your address show up at their checkout.
Why there is no rate table here
Because we would be guessing. Rates and dates depend on your address and the partner's current carriers, and any table we printed would drift out of date. The checkout page is the honest source.
Following a parcel
The order page in your account with the partner carries the tracking link and the current status. That page updates before any email does.
Where each question lives
| Question | Where it is answered |
|---|---|
| How much is delivery to me | Partner checkout, after the address |
| When will it arrive | Partner order page |
| The parcel looks stuck | Partner help pages, from your order |
| Which bulb fits this warmer | Us, any day |